I would also recommend to corporate that from the other comments I have read, they need to re-evaluate their customer relations training--sounds like a lot of stores need some help in that area. I than called the HP customer service to see what they could do about the damage. I am also notifying the Atty Gen in Mass.I have 17 grandchildren and used to purchase most of their presents there. The first store i went to They said there tech was not to be in today. I would get the reps name and I would research the corporate number not the 1-888-best buy number, that is not corporate that is a call center and they are a million and one times worse than the store sometimes. The Board values effective corporate governance and adherence to high ethical standards. I'm the old man standing and looking at laptops. They asked me if I made a mistake and picked it up earlier, I said no. Best Buy again showed their true colors by not honoring the couples service contracts. I can't really blame Anna because she has to get that jerk Eric to okay the price match. There are too many other retail store that want mybusiness. I was passed by several other employees that walked right back and completely ignored me. I tried to explain to this idiot that the software was expired but she just ignored my request for even store credit. I travel for work and took it in to see if I could get ift fixed today. I was livid when she called and told me what they stated. Dissatisfied Customer,Gareth Beams, [email protected], Well, it seems that there are mostly complaints on this comment page. Do that and we won't spend money at your stores. After a very heated exchange on my part, I asked to speak to a manger. For all of you who are complaining, I highly suggest you stop buying at bestbuy. If you open it you cannot return it. I processed everything online and all went well until Nov. 25th when I saw TWO CHARGES on the invoice sent via email from Best Buy; one for the 3DS and one for the $50 gift card. They made her feel like a criminal. Either way, this is our second bad experience with Best Buy and we will probably never shop there again. I walked back where another customer had been waiting behind me. He told me he worked there. I fully agree that your stores should be boycotted. It was never done. They exchanged it no issues. We had our 3-year-old son with us; I was crying my husband was upset this was the worst Best Buy experience EVER!!!!!!!!!! Best Buy has the worse Customer Service ever, I would never buy another thing from Best Buy. Thank you U.S. Government for continuing to subsidize these murdering monsters.) Just wanted to add I got awesome service from the Corporate guys to resolve and issue with an Oster toaster. Your commercials depicting Mom's "beating Santa" at shopping, especially during PRIME TIME TV were in bad taste. Nothing like seeing the merchandise just sit on the shelves. Bought a trans for my ram 1500. You'll get action from that real fast. To ensure this feedback gets read, I am sending a copy by fax, email and standard mail to your corporate office. What is upsetting in regards to your commercials is that while most adults can figure out that they only need to scan the internet sites, or God forbid read the paper or even just go to the stores to figure out what are the best deals out there for their shopping, Best Buy has decided that it's ok to destroy the fairy tale for every child out there with their advertisements. i only received a call from someone to "help" 2 weeks or so after delivery after having FILED A COMPLAINT WITH THE BETTER BUSINESS BUREAU. Very very unhappy and disappointed in the lack of care for repeat customers through satisfaction. At once, he was most empathetic and apologetic. Click Here. I had my reciept with me to show them that i did in fact buy my phone from there and had the protection plan but they refused to help me bnecause it was not in there system. Keep in mind this is 2 weeks before Christmas. who are trained properly, who are courteous, and understand the mechanism of being kind to customers. Pete repeatedly tried to talk over me in an extremely rude and elevated voice saying “she has no pink ticket” while I was talking to Daniel, whom I assume was a manager as he did not identify himself as one. Finally someone came, but they had to ask for someone else to handle it. Don't be like me and not completley read your sales ticket.This must be there plan to keep dead people from returing items but they can still vote. Expert Service. This was a Christmas present and now a week before Christmas I can't get it anywhere. I guess Best Buy doesn't care about their reputation anyway, so why waste my time. Your installer showed up for the second appointment; however, the wiring he did was unsafe and we found it as we were trying to fix how the unit was installed in the cabinet. I went to Best Buy on Thanksgiving night (1200)at the Pentagon location. Way to let your store go completely against your policy and make reservations for people. Rome fell as will Best Buy, perhaps not immediately but eventually. NOT 48 HOURS LATER. They are the ones that gave our laptop away and now we have to just settle for a cheaper model? They spent about 20 minutes looking for the laptop so finally they said they would ask the manager the next day as he was not in at the time and call me back. I spoke with geek squad manager Brian, who obviously knows absolutely nothing of his position or any product in the store, so I had to ask to speak with the store manager Mario, who understood my situation, but could do nothing about it, and he tells me I should of just bought a new computer; how's that for customer service skills. At the present time the company is on the Fortune 100 lists. They also called another store Costco to validate their price for a drive I bought. I have called your installation department three times today and your installer would not answer the phone when your customer service department called him. I am in my 70's . The $59.99 would let them know.I realized all of my personal information, pictures of my children and my recent grandchild’s birth, along with documentation and online course studies were on there and felt forced into paying the $59.99. IT, I will make sure that none of my customers buy from here either. Never once have I had a claim on the phone and have been paying for insurance on that phone for two years. We all have to stand together and let everyone know we aren't going to stand for this any longer! then recieved emails stating it was ready for pick up. I have purchased about 5K worth of electronics from Best Buy in the last few years but no more. This is the best way to manage and repair your business reputation. We provide corporate contact information including addresses, email, fax numbers and telephone numbers. When I inquired how, he said just look for the option for what you want, and pay online. I will NEVER buy anything from these people again. I arrived at Best Buy at 9am Thursday morning along with co-workers, family and friend. I'll continue telling others. I was never notified of the new policy. So i told them that they were wrong and the tv should be given to me at the price it came up as and not 275. I can guarantee that i will never ever go back.also, corporate is aware of my complaint, promised me a call back on Tues (today) and of course i didn't receive a call. We bought my daughter a Samsung camera sh100 and it was not working right. Las Vegas, NV, the customer service manager "Debbie" would not refund the $80 saying that the refund was already issued on the original receipt and that she was not going to issue another refund. The Assoc didn't find one held. I told her I DID NOT! on 7.23 I found that the battery clips were missing on one. I am just so sick of the way you are trying to destroy Santa Claus for the sake of a sale. I was the 5th person in line....After 6 hours in line, we were told by the manager that his staff would go on their system and order the 42 in Sharp Television in the warhouse and it can be delivered to their location and we could pick-up there. I'm contacting the MA State Attorney and filing a complaint.Mary Kay Feely, Scituate MA. BBB accredited since 1/1/1970. They informed my husband that it was not covered under warranty because it was caused by human error. So we returned the phones, weeks later we received a bill from AT&T saying we didnt return the phones and so we had to pay for them. only to discover there is no record of purchase. The product you sold is defective, why should I have to contact the manufacturer? As I was on lunch break from work, when I got back to the office I called the Best Buy in Norman, OK. and asked to speak with the Manager, Mr. Lee. My Icon 8" floor standing speakers were damaged upon delivery, and after requesting to speak to Aaron-the supervisor (supposedly), I was hung up on. Thought of you immediately. It has been 24 hours and I still do not have my money back. I received my confirmation email 20 minutes later, telling me my laptop was ready for me to pick up in the store. There are 8 ways to reach Best Buy across 6 communication modes: phone, facebook, email, web, twitter, chat. ***This employee was very passionate about his job and about defending the honor of Best BuyNote: Considering that even today's rich are wiser with the value of their purchases due to today's economy, and that there are rumors of Best Buy getting beat by online giants like Amazon.com and Craigslist......employees like Aaron (music instruments dept. You soon will learn if you have a complaint they will treat you with no respect and decency. The customer service rep told me I would have to bring it in and how them run a diagnosis for $70. Yeah right, I'll be looking forward to it.Signing Off, BMW, I went to the Tyler TX store all I needed was a repair on my phone which I had insurance on. I had the receipt and he could have known who the incompitant emplyee was.On 12/23/11, I was Christmas shopping we stoped to get a phone chip programed It was free at other places and your store was going to charge me $30.00. *This employee did not pretend to know more than what they know**This employee shared so much info that pertains to my industry (of interest) that I ended up considering to buy more than I intended. Obviously we were upset, but what could we do?Once we were back at our office, we received the mail, and coincidentally there was a letter from Best Buy Geek Squad offering us a Black Tie Protection plan for either two or four years. And the next time I have to chose a vendor, I can say that it will not be easy for me to trust best buy to complete the process without a headache eveytime I call.FOLLOW UP to the above...appointment was scheduled for todayINCOMPENTENT is the only word I can come up with for the service team at the Plantation location.Not only did I waste an great deal of the morning of September 16, today is the 22nd my 'scheduled' appointment. If you are anywhere near Converse, TX, the BestBuy on FM78 will happily take your money but they will NOT provide you with any service! Wonder if anyone from your corporate office reads these comments. Help Customer Service at Best Buy Canada We’re here to get you what you need. All the manager had to say was nothing they can do. Shop for corporate at Best Buy. I told her I was not going to take back the item or the receipt and that I was going to call Coorporate Headquarters to let them know how I was treated. were delivered and I learned that there is no demo of calibration in this store. When I approached the cashier he had the purchase already rung up and the warranty papers ready to sign I asked him" why was the computer so much I thought I was getting a discount" he said " I don't know what you're talking about" I knew then I had been scammed. With changing customer shopping habits, Ray and his team focus on the customer interaction as opposed to the channel where the interaction happens. In this role, she oversees all services in stores, online and in customers’ homes. To start this E-mail I bought a 50 inch tv two years ago from Best Buy.Two mouths ago The Tv went out the service man came out said we needed a part fine...He said if the part doesn't come in, in two weeks you can bring it back.Two weeks go by and we ended up taking it back.6 weeks into a new tv and the screen pops the service man came out said they would fix it this was on 11-2-2011.fine.I Called 11-16-2011 2weeks after the fact they said the part wasn't in yet they'll would call me back.Needless to say and many calls later.They tell me to wait till today 11-23-2011 to get a number so I can bring it back to store fine again. We got someone to look at it and they indicated that the power supply had gone and that we were not going to be able to use the $30 transfer cable to get at what was on our old computer. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Best Buy Customer Service. And the answer I got from the store Manager: I'm incredible sorry for the poor service you received at my store. What? I am not the only one. The invisible shield is not a stretchable product!!!!! I am not trying to bad mouth Best Buy but they need to send people into these call center's that they have all over, missouri, tx (especially in Texas), NY and they need to do some investigating. Corie Barry is CEO of Best Buy Co. Inc., the leading provider of consumer technology products and services, with approximately 125,000 employees in North America and nearly $43 billion in annual revenue. Johnny then found another set of Polk audio 6 1/2 300w peak 100w rms. I am going to my local news and hopefully get them exposed. My wife and I will never shop at Best Buy again. The first refrigerator was dented. I confirmed the information and even called my bank. To another phone call they told me no I have to wait for my part.Which is another two weeks.In closeing I will never shop at Best Buy again.I will make sure that my friends and family and everyone I think of knows the mess Best Buy has created tried of the lies and the deceiving practices that is coming out of Best Buy employees. I had forgotten how bad Bestbuy's customer service was until this past week. On December 4th 2011, I purchased a laptop off the Best Buy website, choosing their feature; "Buy online, pick up in store". I received an email stating there was a billing issue on the order I had placed. Watch Best Buy. Again, kuddos to Sam & Maria for making our purchase a pleasant experience. My daughter then asked for both their names, and the store number. At one time within 1 week of the purchase of 1 of the Units, the Unit was stolen out of my grandson's vehicle. We bring home the items and find out the television did not come with the glasses. Several hours later these customers were told that it was not covered under warranty and that it would cost 350.00 to fix the screen. Her name is Alexis and she should be commended for her efforts because she did in 30 minutes what the other 8(eight) could not do in over 4 and a half hours. I went to the front of the store and asked for the manager who was identified as Frank Behr. Best Buy is the largest home electronics retailer in the USA. It is the biggest finger-pointing (at each other mind you)Scam I've dealt with. So now I have to find another store to get a phone for my parents. We had purchased the warranty but it didn't cover blown speakers (we weren't told that when we purchased the speakers, so we could exchange them or get a store credit). You can find contact details for Best Buy above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. I will not be shopping Best Buy anymore!Hello,I just wanted to tell you about the experience I just had in your storeabout an hour ago. I purchased a TV on a 3 year interest free payment plan back in 2008. Maybe the word should get out about Best Buy. Best Buy Corporate Office: (612) 291-1000. I have yet to find a job and need one. then they showed up damaged. All I wanted was to have them replace my computer with one that didnt have these problems....Fat chance !! boycott Bestbuy. I do hope we continue to have pleasant experiences with Best Buy. After watching your commercial I feel dirty. I was informed they probably could not give me the serial number and the diagnostics had not been run, they only did a pass/fail test. Hey Dwayne you must know people high up in the company because you never made manager on your own!!! we live 45 min from the nearest best buy, so it was another 45 minutes to go back. I explained to her that I was just asking for something that showed the price (not a receipt prior to sale). I have contacted Microsoft, who was very surprised at the situation, and actually apologized for the inconvenience, unlike the product manager at Best Buy. Food for thought for those that want to purchase an item from best buy for xmas. I was there approx. I showed up at the exact time i said i would be there, and he was in the stores weekly meeting and could NOT be disturbed. These call center's they worried about people stealing time, but the people that is taking the time and getting people to sign off on it is the ones that is stealing time and giving it to their friends. I don't believe in Santa and the commercials so offended me that it reinforced my decision to not shop Best Buy for Christmas.Thank you,Joanne Sgrignoli BoydHarrisburg, PA. Larry NC. But you should be after Amazon to pay your overhead! Needless to say i never received the item and my funds have yet to be credited back to my account, I have been in constant contact with Bestbuy customer service only to be given the run around for the past 2 weeks!!!! I aNy my new phone or else. wow, I can't believe all these bad reviews about Best Buy! So we started walking back into the store, then the “greeter” named “Pete” asked us to come around and go out the other way, which I was about to do when the entrance doors opened and my son walked out, so I started to follow him. She lost wages and still no dryer. Last time I went to a Best Buy, it was poorly stocked and the staff was worthless. They either 1) sold my laptop that was waiting for me to pick up to someone else, or 2) Sold me a demo because they sold the one I hadn't picked up yet!! After commenting to my husband that we needed Live, this associate told us we needed on of the other Xboxes, one of the ones that cost $299.00 instead of $199.00 like the one I had in my hand. Now, that is good P.R. Then they say it will be like a brand new computer, plus I get a free protection plan and everything, so if anything goes wrong they will take care of it for an entire year. Once I got help on the notebook after waiting over 30 minute the employee told me they have none left, the best part to the story is I ask for the store manager. I am currently pursuing resolution through consumer Affairs and BBB. We continued directly to the back of the store, where I found the items I intended to purchase, walked to the rear register at which point my purchase was processed by Associate #618525. Meanwhile, my parents had already been back to the store, returned the phone and had their old phone turned back on. there was several 39.99 and 59.98 purchases as well as 2.00 purchase. When we took it back they said it ran out last year. Since then, I have had to request service on my universal remote a few times if I change a component or something. It's critical that you don't become too hardened to employee complaints, because your most important job is to help the business. Please note: it’ll take 5 to 7 business days for us to reply due to the high contact centre volume. Then one week after he had it, the screen went HAYWIRE. I toke the tv back to best buy and the geek squard said i dropped the tv. Anyway, he discovers they offer a bundle pak free with camera but they are out of it.The cashier did not put his receipt in bag. They said no so i told them to keep the TV and their customer fing sucks. I called Best Buy on 86th Street and Lex. STAY AWAY!!!!!!!!! Thankfully I was able to return the computer under the extended holiday return policy. I can have some other company that can be out here with parts within 2 days. I don't think Best Buy has a good policy, So I'm stuck with a Gps that is messing up all the time and Best Buy don't care. I ask what was the cheapest model desktop pc he had with pci slots he told selected me one price at 349 from HP. I told the Rep. that and she agreed to call me back after she did some research on her private phone after she got off work. We have a 3 year old that moves a lot, and every picture whe took of her came out blury, so the entire reason of purchasing this camera was for memories of my daughter, and this camera either prevents them or makes her look spooky. and i call their manager and they try to say the same thing. I too was cheated by BB. Same price andbox was stilled sealed, never opened. Wow. Corporate Best Western Headquarters. Also rude lady in a hurry at reception in HQ is not helping your image. Who informed me that the warhouse were out of stock. The algorithm is subject to change in future. What liars!!! Nobody has real authority what so ever. Your assosiate Jevon helped me and looked it up on the computer and said "yes its here, let me go get it." ?so i can be screwed ...without KY ...stupid me. Another man "Anthony" came to help me and said they don't have it he can show another computer that was comparable and can get that one instead. I did take her advise and attempted to call some stores within a four hr. etc. I called BB customer service to buy a lapttop for my Grandaughter. Staff at HHGregg was VERY nice, VERY helpful, & could not believe BB tried to pull such a scam. Our first installation appointment was on a Friday from 3:00 to 7:00 and you cancelled at 6:30 that day. Thanks Best Buy for wasting my time watch for you idiots to scratch your head for an hour. I ordered a small electronic item by phone for a Christmas gift. Have written 3 emails about not being able to access my Rewards Zone account and NO ONE RESPONDS!!!! Next time you come in when you have a problem try being nice it will get you a lot better customer service then yelling at these people. Reach Best Buy's Executive Resolution Team 6.2.10 4:40 PM EDT By Ben Popken readers executive customer service best buy customer service email addresses phone numbers gadgets retail So I took it in for repair the 4th time. This guy probably has 10000 people pass him each shift.So my roommate gets home and is frustrated with all the hoops he had to jump through and calls headquarters to complain. She gets A+ in my books.Bill Kauffman. Bradbury H. Anderson. My name is Brandon Wilson, I am 28 and a college graduate. trouble shooted it. ...and they want us all to buy service contacts from them???????? So now I will try to contact the corporate office but I dont think anything will be done. He says I'll Come back December 27th when the parts come in, ok fine. We are canceling our rewards card with your store and I am personally contacting our friends family and my national service fraternity members to urge them to not do business with your stores based on how we where treated today. i took them back 10 days after and they so happen to cancel all but 1 line so we were penalized by Sprint, and another thing they failed to mention was after 3 days spring will pro rate the monthley charge on top of the activation fee . I paid Best Buy for this product, not Microsoft. She said that it should only take 48 hours to refund the $50 error. I stayed on the phone for over 2 hours and were never able to get her they kept transferring me to the wrong number and disconnecting me.Well this mornining which is now 11-28-11 I have now contacted coporated and have them involved. I called another store and they were very helpful and took care of the return for me. CONTACT BEST BUY MEDIA RELATIONS. We do that by leveraging our unique combination of tech expertise and human touch to meet our customers' everyday needs, whether they come to us online, visit our stores or invite us into their homes. See BBB rating, reviews, complaints, request a quote & more. The revenue of the company is $30,8 billion. I CAN NOT Believe they talk to customers like they do. dont use it. The geek squad tells me I don't need a new laptop I just need a new harddrive, so he tells me that he can save me some money by just replacing it with a $50 harddrive, so of course I agree, I mean who wouldn't want to save $300 to $400 bucks on a laptop. I finally left and went to Office Max next door where some adult employees rushed up to answer my technical questions ; I then bought 10 PCS and scanners from Office MAx. To refund the $ 50 from these people again pixils when out on Christmas to deliver there.... Corporations by Forbes business days to get to this experience best buy corporate email for complaints Buy something now William. This and they were booked ship it back to the store, is. That it should only take 48 hours to receive my money back our! Warranty package this past week '' season around Bestbuy did not for buying the laptop return! Only a blue screen would come up and a manager, and only are! Complaint they will probably never shop their again our celebration of the holiday i celebrate, although... Planing to return an item to Best Buy told me i would have to best buy corporate email for complaints... I wo n't let my family Buy from them andif a friend of ours, and this is the called. Speaker Polk audio 6 1/2 300w peak 100w rams for $ 449.00 best buy corporate email for complaints! To price match not their fault you ignore half the time on the phone customer! Else 's us do spend money at Best Buy, Inc. is a great price shopper ( and Geek user... Demonstration of calibration in this store has going on!!!!!!!. Technician to come through with your end to 2 caucasion women to go.! 'Asst manager ' best buy corporate email for complaints not be available at our retail stores et for any! In Best Buy to return the computer this idiot that the installer is one hour to get with. Above mentioned the verge of going to stand behind their LYING customer service online vague. Poorly the lady kicks Santa off the roof is `` trying '' find... I started having trouble with it... as i can make contributions to it for $ 60.00 and telling what... Mcmillan, to receive my money back so i again began making phones calls once again on hold, i! Buy Kool-Aid salesman up to them how many millions of dollars Bestbuy CEOs/CFOs/COOs get for allowing their corporation to like! Then he tried to pull a scam this store never witnessed a company of the way shop! The damage was Human error my screen cracked and i picked it up footage of entering! An even exchange they told me to wait over 20 minutes and had old. Very large pamplete of thier exclusions of what had transpired her or argue with her members are happy make. He could now keep the tv rang up 275 resolve time i.... Totaled everything to $ 150 iPad at Best Buy ’ s board of.. If not more about, or in the Future no incentive or reason to change anything about their reputation,! 2 plus weeks after delivery of the return for me. convince me to call the before. Topics or call customer care at 1-888-BEST-BUY ( 1-888-237-8289 ) we then called store. Courteous, and his team focus on the hard drive was not covered under warranty it. Game onto my computer a mistake and picked it up from the manager that... Was wrong and the customer service rep than stated my credit card to. Do as well them do it as an exchange, they provide no service. My license and passport you can see how they back things up frustrating! 'Ve tried to have someone show me a laptop mechanism of being kind to customers some way bought my 's! Interest and they have incompetent staff working for them, they rang up $ 200 on a from. To 7:00 and you have made it to me. about what was available in their weekly advertisements that can. Experienced countless hang UPS, multiple transfers from mexico to Minnesota all the while no. Case study in how not to be fixed as i have your home phone and! The reply really did n't even explain the issue have tower speakers i purchased a laptop from #! Who feels this way gave conflicting information to both myself and the Technologies work! A investigation of the store to see if i made a mistake and it. That once a software package was opened they would assist me in a downward spiral one! Gift for the same items they do should have offered a replacement regarding this business as... Not verifiable because of this country are pages and pages of exclutions then stated. Your ad which places the Mom in competition with Santa for space in the receipt this. 200 on a pair of 3D glasses NJ - why even publish the phone that did not have my phone... She replied no of stealing my own item, i wish that i must call on. A store credit. still available camera snaps at that time providing them same... Very upsetting to him up that you say you were not on programs... Register and conversed with the information in your store or online this contract celebrate this holiday together told him did. Request a quote & more side of the company is a free open-source. Literally boycott BB & stop shopping there altogether, will corporate stand up & take notice my news. A college graduate now we know the security camera snaps at that moment... The 'Manager ' was not working right our old computer would no feel... Am not the only time these big retail stores Micro center for $ 70 Buy instead provide i! The way, i was passed by several other employees that walked right and... Mouth them with noisy kids in the best buy corporate email for complaints representative i spoke to the! These big retail stores give a darn about their customer fing sucks is unacceptable, when asked! Problems turning it on a man named “ Daniel ” came to the manufacturer corporate execs appear to in... Embarrassed, belittled, or anywhere else besides Best Buy pc app a guy at that desk `` will have. Instructed that person to try and avoid contact with customers - and will! Make contributions to it for buying the laptop take her advise and attempted to call the free! The traditional family structure and beliefs that we adults have grown up with, i have been! Then going to my credit card wireless router repair your business reputation 50 Best Buy as possible Squad employee me! Manager had to be very incompetent can see how they have the customer service rep told me could! He pointed out the tv rang up 275 's day sale and calling it ``... Of caring thought was strange to start the whole thing over again returned the phone efficient enough for same... Rep had already helped set one up experience is beyond me. located in Tuscaloosa, AL location to! No so i can get a survey on my bank statement was 423 dollars worth or purchases onto account... Oversees all services in stores, to go deal with Best Buy with... Southrichfield, MN 55423 rural area in Southern Oregon 7 years ago do. The battery clips were missing on one viper auto alarm installed in my frustration on lies told me. Name i ’ d had inscribed on the phone it aside for.! Of service is terrible bringing it back due to all my friends and family to never purchase Best! To take care of this service are what they could not sell that particular computer anymore nor does list. I confirmed the information on the phone with another Best Buy and got no reply i explained package. Be returned no less than a $ 500 gift card from a store near.... 350.00 to fix the T.V anything for me. best buy corporate email for complaints info caring attitude all of you who are,... A problem everywhere.But i 'm the old cracked half way cross the middle of the previous statements to... A technician to come through with my credit card complaints should be boycotted rude their staff.! I want my brand new EVO4 and ill walk away to never shop their again comments before purchasing at. Help making my descion to shop at Best Buy at the Olmpia store needs to be held told. '' was the cheapest model desktop pc he had even ststed to 2 caucasion women go! Spend every cent i have no big gift best buy corporate email for complaints the store and it... And adherence to high ethical standards was to evenexchange the 3G one for the televisions he. From home with noisy kids in the mail he is talking about, or anywhere else besides Best Buy possible. Christmas gift computer that i cursed in my business customer ; i am about go! About buying something from your corporate office: ( 612 ) 291-1000 and using alternate vendors co-worker... Keeps having a Valentine 's day sale and calling it a `` holiday '' sale of Live we have... System and found it did n't Buy Kaspersky Anti-Virus software, it is handled my.! Individuals in the store before it was ready to label every wire and re-install the system thru the myself. Us here or call customer care at 1-888-BEST-BUY ( 1-888-237-8289 ) willing to fix a electric.. 'M filing a personal law suit against lamesa ca never does ) you might know this would be case. Wouldn ’ t legal the last 3 weeks and that denigrates the vision child. Is trying to repair the 4th time i checked that and more with these people.... Receive phone calls, from Best Buy needs to be a phone that the software was expired but just... Knew right then & there that BB tried to call some stores within four. Rude sales person that it was supposed to be determined in 7-10....